A customer starts a conversation
The AI assistant greets visitors directly on your website and finds out what they need.
AI CUSTOMER SERVICE FOR SMALL BUSINESS
Your website should answer customers even when you can't.
Give your business a 24/7 AI front desk that answers questions, qualifies leads, collects job details, and helps turn website visitors into real customers.
✓ 24/7 customer responses
✓ Qualified leads
✓ Works with your website
Qualified lead created
Project details organized automatically
⚡
Instant responseNo missed website leads
📋
Lead summary readyKnow what the customer needs
24/7Customer availability
1Organized business inbox
0Complicated CRM setup
Any SiteSimple website integration
THE PROBLEM
Customers don't wait for you to have free time.
A potential customer visits your website at night, while you're on a job, or while you're already helping someone else. If they cannot get an answer, they may leave and call the next business.
Your AI front desk responds immediately, gathers the information your business needs, and gives you an organized lead to follow up with.
HOW IT WORKS
From website visitor to qualified lead.
Your assistant handles the first conversation so you can focus on running your business.
The AI asks the right questions
It uses your business information and your preferred lead-qualification process.
Details are collected
Name, contact information, job details, location, timing, notes, and photos can all be gathered.
You receive an organized lead
The conversation is summarized so you know exactly who the customer is and what they need.
MORE THAN A CHATBOT
A front desk built into your website.
Designed to handle the repetitive first steps of customer service while keeping you in control of the relationship.
Answers questions using your business information
Teach your assistant your services, service areas, hours, policies, FAQs, and other information customers ask about.
Qualifies leads
Ask industry-specific questions before you spend time calling back.
Collects photos
Customers can provide useful project images while explaining what they need.
Creates summaries
Get the important details without reading every line of a conversation.
Keeps leads organized
See which opportunities are new, contacted, scheduled, won, or lost.
Works with the website you already have
The AI assistant is designed to be added to many existing websites. Need a new website too? CDM can build the entire customer experience.
YOUR BUSINESS DASHBOARD
See the opportunities your website is creating.
Instead of scattered emails and contact forms, customer conversations and qualified leads are organized in one simple dashboard.
- ✓ New lead notifications
- ✓ AI conversation summaries
- ✓ Customer contact details
- ✓ Project information and photos
- ✓ Lead status tracking
Lead Dashboard
Good morning, Carl
3 new leads
New12
Contacted8
Scheduled5
JM
John M.Backyard landscaping
New
SR
Sarah R.Roof inspection
Contacted
DK
David K.Website redesign
Scheduled
BUILT FOR SMALL BUSINESS
Your assistant can learn how your business works.
Different businesses need different information. Your customer flow can be customized around your industry.
Landscaping
Service, property location, project scope, photos, estimate requests.
Contractors
Project type, timeline, job location, budget range, project details.
Home Services
Problem details, service address, urgency, availability, photos.
Salons & Beauty
Services, appointment questions, policies, availability, FAQs.
Photographers
Event type, date, location, package questions, availability.
And More
Any business that answers questions and gathers customer information.
SIMPLE PRICING FOR SMALL BUSINESS
AI customer service that fits your business.
Start with what you need today. Upgrade, downgrade, or switch to Seasonal Mode as your business changes.
STARTER
$49 /month
Give your website a 24/7 customer service assistant without adding another expensive software bill.
- AI website chat assistant
- Customized with your business information
- Answers common customer questions
- Collects customer contact information
- Captures basic service requests
- Conversation history
- Simple business dashboard
- Website chat installation
Best for: Small local businesses that want affordable 24/7 website customer service.
Get StartedMOST POPULAR
GROWTH
$99 /month
Turn more website conversations into organized, qualified customer leads.
- Everything in Starter
- Custom lead qualification questions
- Industry-specific conversation flows
- Customer project details
- Photo uploads
- AI-generated conversation summaries
- Organized lead dashboard
- Lead status tracking
- Custom seasonal questions
Best for: Contractors, landscapers, home-service businesses, photographers, and companies that regularly receive estimate requests.
Start GrowingPRO
$199 /month
Put more of your customer follow-up and lead management on autopilot.
- Everything in Growth
- Automated customer follow-up
- Appointment and scheduling workflows
- Advanced lead automation
- Multiple team members
- Advanced reporting
- Priority support
- Custom business workflows
Best for: Growing businesses that want more automation throughout the customer journey.
Go Pro
SEASONAL BUSINESS?
SEASONAL MODE
Starting at $19 /month
Keep your AI assistant, business information, customer history, and account setup ready during your slower months without paying the full monthly price.
✓ Keep your full business setup
✓ Keep customer conversation history
✓ Keep your AI knowledge base
✓ Easily reactivate your regular plan
✓ Update seasonal services throughout the year
Your business changes with the seasons. Your AI assistant can too.
A landscaping company might promote lawn care, irrigation, and landscaping during the summer, then switch its customer conversations toward fall cleanup, sprinkler winterization, tree services, or snow removal during the colder months.
NEED A BETTER WEBSITE TOO?
We can build the entire system around your business.
CDM Web Development still builds fast, modern small-business websites. Now we can design your website around a customer journey that includes your AI front desk from the beginning.
Custom website design
Mobile-first development
Fast Firebase hosting
SEO-ready structure
AI front desk integration
Ongoing website support
BE FIRST TO TRY IT
Put an AI front desk to work for your business.
The CDM AI customer-service platform is being built for small businesses that cannot spend all day answering website messages. Tell us about your business and we will contact you about early access.
cmprogramming426@gmail.com
Serving small businesses across the USA
YOUR WEBSITE IS OPEN 24/7